Privacy Policy
VelgoHub respects the privacy of its users accessing its website at velgohub.splitmoonstudios.com . This Privacy Policy governs the collection, usage, and disclosure of personal information provided by users while accessing or using our Website. By using our Website, you agree to the terms of this Privacy Policy.
1. Personal Information
Personal Information refers to data that can identify an individual. We collect various types of Personal Information from you, which may include but are not limited to:
- Personal details such as name, contact details (address, phone number, email), date of birth, and identity documents.
- Transaction history, payment details, and financial information.
- Employment details.
- Images of documents/photos.
- Voice recordings of conversations.
- Opinions provided through feedback or surveys.
- Information obtained from your mobile device.
- Any other information provided by you voluntarily.
We collect this information to provide our products/services, improve user experience, comply with legal/regulatory requirements, and for other legitimate purposes.
2. Sharing of Personal Information
We do not share your Personal Information without your consent, except in specific situations such as:
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- Providing products/services you requested.
- Complying with legal/regulatory/governmental authorities’ requests.
- Preventing fraud or managing risk.
- Enabling our partners/service providers to assist us.
- Internal business and operational purposes.
3. Usage of Personal Information
We use your Personal Information for various purposes including but not limited to:
- Facilitating transactions and providing products/services.
- Research and analytics to improve products/services.
- Responding to queries, complaints, or feedback.
- Verifying identity and conducting checks.
- Conducting audits, record-keeping, and regulatory reporting.
- Sending updates, offers, and promotions.
- Complying with legal/regulatory requirements.
4. Purging/Deletion of Personal Data
You have the right to delete your account and request deletion of your Personal Information. However, certain legal or regulatory requirements may necessitate data retention even after account deletion. You can request data deletion by contacting us at support@velgohub.com.
5. Cookie Policy
We use cookies and tracking technologies to enhance user experience. Cookies do not collect Personal Information unless provided by you. You can manage cookies through your browser settings.
6. Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. Please review their privacy policies before using them.
7. Reasonable Security Practices and Procedures
We implement reasonable security measures to protect your Personal Information from unauthorized access, disclosure, or misuse. However, we cannot guarantee absolute security due to the inherent risks of data transmission over the internet.
8. Contact Us
For any queries or grievances related to your Personal Information or this Privacy Policy, please contact us at : velgohub@gmail.com , 01147534792 , +919871213418