Shipping Policy
Thank you for choosing Velgohub for your product needs. We are dedicated to offering top-quality items and ensuring your shopping experience is smooth and satisfactory. Please review our Shipping Policy carefully before making a purchase.
1. Order Processing
Order Confirmation: Upon placing an order on velgohub.splitmoonstudios.com, you will receive an email confirmation containing your order details. Kindly review this confirmation for accuracy, and promptly notify us of any discrepancies.
Processing Time: We endeavor to process and dispatch orders within 24-48 hours of receiving payment, excluding peak periods. Orders received after 11:00 AM IST will be processed on the following business day.
2. Shipping Methods
Domestic Shipping: We provide domestic shipping services within India through various carriers. Shipping options and associated rates will be presented during the checkout process for your selection.
International Shipping: At present, we do not facilitate international shipping.
3. Shipping Rates
Shipping Costs: Shipping charges are computed based on package weight, dimensions, destination, and the chosen shipping method. The applicable shipping cost will be displayed during checkout prior to order confirmati
4. Delivery Timeframes
Estimated Delivery Time: Delivery timelines may fluctuate depending on your location and the selected shipping method. Estimated delivery times will be provided post dispatch on the tracking URL. Please note these are approximations, and actual delivery times may vary due to unforeseen circumstances.
Minimum & Maximum Delivery Time: Orders are typically delivered within a minimum of 3 days and a maximum of 10 days.
5. Tracking Information
Order Tracking: Upon shipment of your order, you will receive a shipping confirmation email containing tracking details. This information enables you to monitor the status of your order.
6. Shipping Address
Providing Accurate Information: It is imperative to furnish accurate and complete shipping details. Velgohub bears no responsibility for orders dispatched to incorrect or incomplete addresses provided by the customer.
7. Shipping Delays
Unforeseen Delays: While we strive for timely deliveries, unforeseen delays may arise due to external factors such as inclement weather, carrier issues, or customs clearance. Velgohub disclaims liability for delays beyond our control.
8. Returns and Refunds
Return Policy: Refer to our Return Policy for comprehensive details regarding returns and refunds.
9. Contact Information
Contact Us: For inquiries or concerns regarding our Shipping Policy, please reach out to us at velgohub@gmail.com.
We reserve the right to amend and update this Shipping Policy as necessary. It is incumbent upon you to periodically review this policy for any revisions.
Thank you for patronizing Velgohub. Your business is greatly appreciated!